SOLTEC with the culture of explore new concepts and solutions, is a strategic enterprise partner that offers a collaborative approach and adaptive storage infrastructure for your achieving greater business agility
Kitting service and / or system configuration service are available according to your requirements . Required parts are purchased through world-wide vendors by SOLTEC.
Statistic or Dynamic Aging are applicable to repaired items and kitting / configured products , to ensure quality . High temperature burn-in is normally applicable for reproducing failures .
SOLTEC can fully feedback the in-house / on-site quality data and information to Partners in timely manner , and Partner can use it to improve his product's quality .
The following services are deliverable according to your request .
Those are enormously effective to enhance the service levels in each direction and to be most competitive in the market .
SOLTEC Call Center covers not only " Wintel PCs " but also any peripherals and " UNIX " related equipment .
Call Center Service is normally coupled with Repair Service System Dispatch menu related with On Site Service menu and it will effectively shorten the time of rescue .
SOLTEC is providing send-back repair service , and optionally able to provide picking service , which including delivering container box in advance to keep safe of user's products during transportation .
SOLTEC is able to send replaceable module and / or product to customers in advance , and in turn , the failed products are sent-back to SOLTEC .
SOLTEC is able to provide On-Site services which including Product Repair , Preventive Maintenance and also implementation of engineering change like as software / hardware update.
SOLTEC is able to provide the service instead of Partners , including fiddly process like as " Repair Charge Quotation " and " Repair Approval " by customer .
Delivering the network storage infrastructure for the Adaptive Enterprise , through thorough system consulting .
Providing FC/SCSI Storage Systems with SAN connectivity to meet the needs of any IT environment
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